We accept orders for shipment to U.S. destinations only.
For orders placed via mail, in addition to the credit cards, we also accept personal checks and money orders.
All orders are shipped within 48 hours of receipt of your payment.
All Orders inside the continental U.S. are shipped via UPS Ground Service or US Postal Service Priority Mail (Your choice - during checkout).
US Postal Service Priority Mail is usually a little faster, generally 2-3 days.
Orders sent to P.O., APO/FPO Boxes, or to Alaska, Hawaii, or Puerto Rico are shipped via U.S. Postal Service Priority Mail only, regardless of which shipping method you choose during checkout.
Orders may be shipped to your home or business address. please provide a full shipping address and a daytime phone number in case we need to contact you about your order. An apartment number, suite number, etc., really does help.
All tapes and DVD's carry a 100% guarantee against defects. Defective tapes must be returned to us prior to replacement or credit. Returned tapes must be sent in a securely wrapped package or carton to avoid loss or damage during shipment. For your security, we recommend the services of UPS for your return shipments.
Order Total Shipping Cost
up to $24.00 $5.50
$24.01 - $50.00 $4.50
$50.01 - $75.00 $3.50
Over $75.00 Free
Canadian Orders
For shipping to Canadian addresses, Video Catnip as well as many other videos and DVD's are available from our Canadian Distributor. More information is available, and orders can be taken by phone or email. (Their website is under construction and cannot yet process orders.) Please contact:
Anne Brown, anne.brown@xplornet.ca STA Inc.
1774 Scotch Line Road Minden, ON K0M 2K0 Tel: 705-286-0464